Legal

Privacy Policy

How we collect, use and protect your personal data — written in plain English.

Overview

At Spencer Chase ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, engage with our recruitment services, or communicate with us.

1. Who We Are

Spencer Chase is a UK-based recruitment consultancy specialising in commercial growth talent across Sales, Marketing, Customer Success, Digital and AI & Automation.

For any questions regarding this Privacy Policy or your personal data, please contact us using the details provided on our website.

2. Information We Collect

We may collect and process the following information:

Information You Provide

  • Name
  • Email address
  • Telephone number
  • CV/resume
  • Employment history
  • Salary expectations
  • Qualifications and skills
  • Any information submitted through contact forms or job applications

Information We Collect Automatically

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and tracking information

Information From Third Parties

We may receive information from:

  • Job boards
  • Professional networking platforms
  • Referrals
  • Clients seeking recruitment services
  • Publicly available professional profiles

3. How We Use Your Information

We use your personal information to:

  • Provide recruitment and talent acquisition services
  • Match candidates with relevant opportunities
  • Communicate with candidates and clients
  • Assess suitability for roles
  • Manage client relationships
  • Improve our website and services
  • Comply with legal and regulatory obligations
  • Send relevant updates, opportunities, or marketing communications where permitted

We process personal data under one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations

5. Sharing Your Information

We may share your information with:

  • Employers and hiring organisations
  • Professional advisers
  • Technology and software providers supporting our business operations
  • Regulatory authorities where required by law

We do not sell your personal information to third parties.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide recruitment services
  • Maintain professional records
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

When personal information is no longer required, it will be securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect personal data from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we take reasonable steps to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Rights

Under UK data protection legislation, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Request transfer of your data
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us.

9. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Spencer Chase via the contact details provided on our website.

Spencer Chase is committed to protecting your privacy and processing personal information in accordance with applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.

Questions about this policy?

We're happy to explain anything in plain terms.

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